Terms of Service
Welcome to Lift & Move Enterprise. By purchasing goods from us online, over the phone, or via email, you agree to the following terms and conditions.
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💳 Payment
- We currently accept all major credit and debit cards.
- Online payments are processed securely through Razorpay.
- During checkout, you’ll be redirected to Razorpay’s secure page to enter your billing and card details.
- We do not store or have access to your sensitive card details.
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🚚 Delivery
- Our aim is to dispatch your order quickly – usually for next working day delivery after dispatch.
- Deliveries are handled via trusted courier partners.
- If your order is in stock, placed, confirmed, and paid before our cut-off time, it should arrive the next working day.
- While we do our best to ensure timely delivery, we cannot be held responsible for courier delays.
- Tracking details will be provided wherever possible.
Important Notes:
- Please ensure someone is available to receive the delivery. Missed deliveries or re-delivery due to customer error may incur additional charges.
- Approximate product weights are provided (where possible) so customers can make safe loading/unloading arrangements.
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📦 Out-of-Stock & Made-to-Order Items
- If an item is out of stock, we’ll notify you promptly. You can:Wait for restock (we’ll provide an estimated delivery date)Choose an alternative product.
- Cancel your order.
- Cancellation fees may apply:Made-to-order goods: up to 50% cancellation fee.If the product has been fully manufactured and cannot be stopped, up to 100% charge may apply, and delivery will be completed.
- Please contact our team for accurate lead times before placing urgent/custom orders.
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⚠️ Disclaimer
- We work hard to keep product descriptions and prices accurate and up to date.
- However, Lift & Move Enterprise cannot be held responsible for:
- Incorrect orders placed by customers.
- Wrong specifications or unsuitable duty ratings chosen.
- Unsafe use or misuse of equipment.
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Customer Responsibilities:
- All lifting and handling equipment must be used only by trained and competent persons.
- Some products require professional installation, calibration, or testing.
- It is the user’s responsibility to ensure the product is used safely and correctly.
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📞 Contact Us
If you have any questions about payments, delivery, or product suitability, our team is here to help:
📱 +91 85111 13616
📧 sales@liftmoveindia.com