Terms of Service

  • 💳 Payment

    • We currently accept all major credit and debit cards.
    • Online payments are processed securely through Razorpay.
    • During checkout, you’ll be redirected to Razorpay’s secure page to enter your billing and card details.
    • We do not store or have access to your sensitive card details.
  • 🚚 Delivery

    • Our aim is to dispatch your order quickly – usually for next working day delivery after dispatch.
    • Deliveries are handled via trusted courier partners.
    • If your order is in stock, placed, confirmed, and paid before our cut-off time, it should arrive the next working day.
    • While we do our best to ensure timely delivery, we cannot be held responsible for courier delays.
    • Tracking details will be provided wherever possible.

    Important Notes:

    • Please ensure someone is available to receive the delivery. Missed deliveries or re-delivery due to customer error may incur additional charges.
    • Approximate product weights are provided (where possible) so customers can make safe loading/unloading arrangements.
  • 📦 Out-of-Stock & Made-to-Order Items

    • If an item is out of stock, we’ll notify you promptly. You can:Wait for restock (we’ll provide an estimated delivery date)Choose an alternative product.
    • Cancel your order.
    • Cancellation fees may apply:Made-to-order goods: up to 50% cancellation fee.If the product has been fully manufactured and cannot be stopped, up to 100% charge may apply, and delivery will be completed.
    • Please contact our team for accurate lead times before placing urgent/custom orders.
  • ⚠️ Disclaimer

    • We work hard to keep product descriptions and prices accurate and up to date.
    • However, Lift & Move Enterprise cannot be held responsible for:
    • Incorrect orders placed by customers.
    • Wrong specifications or unsuitable duty ratings chosen.
    • Unsafe use or misuse of equipment.
  • Customer Responsibilities:

    • All lifting and handling equipment must be used only by trained and competent persons.
    • Some products require professional installation, calibration, or testing.
    • It is the user’s responsibility to ensure the product is used safely and correctly.
  • 📞 Contact Us

    If you have any questions about payments, delivery, or product suitability, our team is here to help:

    📱 +91 85111 13616

    📧 sales@liftmoveindia.com

We look forward to serving you and making your lifting solutions simple, safe, and stress-free.